Xeesm™ Building Momentum With Indirect Channel Partners

New business opportunity for entrepreneurs building a profitable social medium business

FOR IMMEDIATE RELEASE

Palo Alto, CA Apr 28, 2010 – Xeequa Corp. a provider of social business applications with over 30,000 users in 24 countries announced today that it will sell its solutions through business partners worldwide.

The company’s Social Relationship Management systems will continue to be supported by the company, training, consulting services and solution implementation will be provided by trained business partners.

“Since the launch of our Social Relationship Manager, Xeesm™ (pronounce ‘see sum’), in summer 2009, we rapidly grew our user base worldwide,” said Xeequa CEO, Axel Schultze who explained the reason for building a partner network.

The decision to build a partner channel was based on three objectives:

• To provide localized support wherever our users are located

• To be able to scale at the speed of social media growth

• To use the most cost-efficient sales model.

“In addition to our strategic objectives, we understand that collaborating with others is a cornerstone to success and to a large degree what social media is all about,” Schultze added.

Xeesm™ Business Partners from the US, Europe, Latin America, Australia and Singapore have been trained by the company in three major areas including product knowledge, sales strategies, and business planning.

“In helping Telecommunications Agents grow their business with Social Media, we have found that the Xeesm social relationship management tool can help organizations through their entire social selling process from initial engagement to the final sale and service” said Hollie Clere Project Manager / Auditor, Clere Communications, LLC, Colorado, USA. “We are excited to Partner with Xeesm to better enhance the social media support services we offer to our clients.”

View the full article here: http://xeesm.com/_/site/index.php/2010/04/28/xeesm-business-partner/

Follow Feature on LinkedIn

Have you logged into LinkedIn lately? There is a feature on there where you can "Follow" a company. Find your company on there & be sure to "Follow" it.

Here is the URL for our company site:

http://www.linkedin.com/companies/301194

If you don't have the "Follow" option on your page yet, keep checking back in because they are updating the access on profiles constantly.

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Information on the book: "Social Media in Telecommunications"

Check out this SlideShare Presentation about our book:

Social media in telecommunications

View more presentations from Clere Communications, LLC .

"Guide to help Telecommunications companies sift through the grey and become successful in Social Media." by: Hollie Clere

ISBN: 978-0-557-43768-9

Only $29.95

Clere Communications Partners with RPM Software

"RPM Software has certified Clere Communications as a training and support consultant for their AGENT, powered by RPM, software. Having worked with the AGENT platform over a number of years Clere Communications has become extremely knowledgeable regarding the functionality and utility of the software for Telecom customers. Certification with RPM Software demonstrates sufficient understanding of the AGENT software to effectively support users of the tool.



As described by Roger Balm, CEO of RPM Software, "In their ongoing efforts to provide superior service and support, Clere Communications has become our first certified AGENT back office consultant. We are excited to have Clere Communications become an extension of our support network and offer outsourced support to all AGENT subscribers."






"Clere Communications is honored to receive Certification from RPM for the support of Partners on their commission and order management platform. We are excited for this opportunity, partnership with RPM and we are committed to continue delivering the best possible support and training services to agent partners", stated Hollie Clere, owner of Clere Communications.


About Clere Communications


Clere Communications is focused on telecommunications auditing, business consulting, and project management on behalf of agents. They support agents, brokers, and subagents across the United States with nearly any carrier they represent. They have been providing these services to agents for over 12 years.

To learn more about Clere Communications visit http://www.clerecomm.com/Home_Page.php




Sincerely,

Joe Laratta

Sales Director, RPM Software"

CenturyLink and Qwest Communications Merger website

If you are interested in following the CenturyLink and Qwest merger online, they have published a website detailing the specifics. Visit thier URL:

http://www.centurylinkqwestmerger.com/entry.php

You can also visit:

http://news.qwest.com/centurylinkqwestmerger

Announcing Book Release “Social Media in Telecommunications”

Clere Communications is announcing Book Release of “Social Media in Telecommunications” by Hollie Clere:

It is a guide to help Telecommunications companies sift through the grey and become successful in Social Media.

"Guide to help Telecommunications companies sift through the grey and become successful in Social Media." by: Hollie Clere

ISBN: 978-0-557-43768-9

Only $29.95

RPM Software Certifies Clere Communications

Announcement:

"Clere Communications is now the first certified RPM consultant. If you're looking to hire some 3rd party RPM expertise, they are our recommendation.

This is a program we're looking to expand, and it's exciting that the RPM subscriber base is now large enough to support independent consultants.

Sincerely,
Jade Ohlhauser
Product Manager, RPM Software 04/21/2010"

Spiff Program Can Cause Hardships for Customers

Many carriers offer a spiff program where the Agents can quickly input minimal data to process an order, then get paid a decent spiff & be on their way. Downfall to this is; the amount of time it takes the carrier to then process the order – in which the customer & agent ultimately suffer.

A spiff isn’t always ALL it is cracked up to be when you sacrifice the quality of implementation for your customer. Look at the life cycle of an average order: Let’s say it takes about 30 days to get a standard T1 order processed, scrubbed, keyed, FOC received, circuit delivered, then turn up is ready to schedule. If you add another lesion in the mix between your PM and the customer, you are waiting for them to communicate with the customer, phone tag, questions, documents to be signed, more questions, then the process will finally begin . . . you are looking at a two week delay to your already 30 day interval. Sure, if you establish this with your customer ahead of time – you should be ok, but if you have a high priority order – what do you do when service is delayed due to mediation process?

Good rule of thumb in cases such as this – if it is worth it to you to get paid a few $100 for an order upfront rather than rely on your tried and true methods of order processing, feel free. We encourage the engagement of the spiff & would prefer all of our partners get the most money possible for each deal. We just suggest that instead of entering the minimum required information document- then hoping it all goes well; you should continue to engage your PM from initiation to mediate the communication, process and updates on the project daily so the order gets processed in the quickest, most efficient manner. You and your customer can not afford time lost between phone calls. Be sure that you & your PM have developed the action plan prior to the request getting submitted, finalize all paperwork so the order gets processed quickly. Only you & your PM can achieve success in the delivery of these types of orders.

Clere Communications is a “Social Media Academy Empowered Partner”

The first graduating class of the Social Media Academy Channel Empowerment Program received their “diplomas” after completing a rigorous six week program and passing a final exam.

Apr 08, 2010 – Happy resellers posted ”virtual high-fives” across their social media spaces and set off to engage their customers and vendors in a more social and comprehensive manner. This program was sponsored by Qwest, EMC and Partnerpedia to improve the social media awareness of their channels . . .

Read the full article: Click Here