If you haven't seen this, it is really good. It provides a realistic picture of where social media has taken business in 2011.
http://youtu.be/3SuNx0UrnEo
Showing posts with label Business. Show all posts
Showing posts with label Business. Show all posts
Monday, December 5, 2011
Monday, February 28, 2011
Time Management for Social Media – Part 1
You have created your social media presence, your branding is consistent and you find yourself spending hours each day on any given social media site scrolling, searching, reading and posting for hours on end. But the question begs to be asked, is this how the social media world was intended or is there a better way to coordinate your time in these spaces?
Check out my post on the topic here:
http://www.integratedalliances.com/social-media/winning-with-social-media/time-management-for-social-media-part-1
Hollie Clere, The Social Pro is a social media manager, trainer and author in the LinkedIn, Facebook, Twitter, Blog and social media world.
Thursday, March 11, 2010
How can you get connected in Social Media specifically for Telecom?
I wanted to let you know about a new package we are offering to Agents. There are 2 variations.
Social Media Ramp-Up & Social Networking Support
Social Media Ramp-Up includes setting up & developing your Social Media Sites to promote your branded individual & your branded company to your connections & future prospects. We will get your profiles developed with essential keyword searches, content & stamp your company in the social media markets. We will also setup for you & teach you how to use all of these sites via a free online portal that will optimize your productivity. We will consult you on the best practices in marketing specific for Telecom, Telecom prospects & build your following quickly.
Social Networking Support is a service we offer to monitor these platforms for you with reporting on a weekly, bi-monthly or monthly basis. It is important to have current visibility on these platforms with consistent activity to build trust, relationships & knowledge of your services. You can have access to the media platform at any time to view productivity in addition to the reporting options we will provide to you. You will be able to target specific prospects via the social networking tools & market your business in a way that you haven’t been able to do before.
Fact: Qwest developed a team of social media experts to support existing customers. What they found is when people would complain about their services online, there was no visibility to help them & they were losing business. 7 out of 10 of complaints on Twitter about Qwest were responded positively by the end user & customers were retained. In the last 6 months, large companies including Qwest and Cisco have not only branded but perfected the customer experience by helping the customers real time with their issues.
Fact: Customers will research your branding/profile prior to calling you back on a cold call. How do I know this? Many of you did the same with us before calling us for support services. Where are they looking? LinkedIn, Twitter, Facebook and Google. If you don’t have a website, you may be overlooked. In addition, Google pulls feeds from LinkedIn, Facebook & Twitter for specific keyword searches. If you aren’t on active with a broad profile on these sites – you may be overlooked because they won’t know much about you.
Fact: By allowing us to manage these services for you – on a flat rate basis each month – you know the following:
(1) You won’t have to learn the specifics about Social Networking ins & outs
(2) You will be in the field more – instead of trying to figure out how to connect & maintain your profile
(3) All direct messages or inquiries will be filtered to you immediately with the option for you to personally respond
If you are interested in letting us help you grow your business through this new technology, let me know. The tools we use are completely free, the only cost to you is our flat rate.
Don’t be left behind because of a lack of online presence.
Don’t let your customers feel neglected if they contact you online & you infrequently login.
Social Media Ramp-Up & Social Networking Support
Social Media Ramp-Up includes setting up & developing your Social Media Sites to promote your branded individual & your branded company to your connections & future prospects. We will get your profiles developed with essential keyword searches, content & stamp your company in the social media markets. We will also setup for you & teach you how to use all of these sites via a free online portal that will optimize your productivity. We will consult you on the best practices in marketing specific for Telecom, Telecom prospects & build your following quickly.
Social Networking Support is a service we offer to monitor these platforms for you with reporting on a weekly, bi-monthly or monthly basis. It is important to have current visibility on these platforms with consistent activity to build trust, relationships & knowledge of your services. You can have access to the media platform at any time to view productivity in addition to the reporting options we will provide to you. You will be able to target specific prospects via the social networking tools & market your business in a way that you haven’t been able to do before.
Fact: Qwest developed a team of social media experts to support existing customers. What they found is when people would complain about their services online, there was no visibility to help them & they were losing business. 7 out of 10 of complaints on Twitter about Qwest were responded positively by the end user & customers were retained. In the last 6 months, large companies including Qwest and Cisco have not only branded but perfected the customer experience by helping the customers real time with their issues.
Fact: Customers will research your branding/profile prior to calling you back on a cold call. How do I know this? Many of you did the same with us before calling us for support services. Where are they looking? LinkedIn, Twitter, Facebook and Google. If you don’t have a website, you may be overlooked. In addition, Google pulls feeds from LinkedIn, Facebook & Twitter for specific keyword searches. If you aren’t on active with a broad profile on these sites – you may be overlooked because they won’t know much about you.
Fact: By allowing us to manage these services for you – on a flat rate basis each month – you know the following:
(1) You won’t have to learn the specifics about Social Networking ins & outs
(2) You will be in the field more – instead of trying to figure out how to connect & maintain your profile
(3) All direct messages or inquiries will be filtered to you immediately with the option for you to personally respond
If you are interested in letting us help you grow your business through this new technology, let me know. The tools we use are completely free, the only cost to you is our flat rate.
Don’t be left behind because of a lack of online presence.
Don’t let your customers feel neglected if they contact you online & you infrequently login.
Thursday, March 12, 2009
Does Outsourcing Support Services make sence?
What are advantages of OUTSOURCING Back Office Support?
Businesses STRUGGLE with these key items:
· Budget
· Business Loans
· Equipment Expenditure Needs
· Telecom Costs
· Office Space needs
· Benefits for Employees
· Salaries
· Overhead vs. Profit
In this market, with the economy changing so frequently and drastically, it just makes since to outsource services. Outsourcing will CHANGE:
· Budget – you budget ONLY for the support you need
· Business Loans – loans won’t need to be taken out to pay for salaries or equipment
· Equipment – the outsource has all of their own, computers, routers, printer, toner, paper, etc.
· Telecommunication costs – the outsourced team has all of their own phones, phone lines, internet, headset, etc
· Office Space – the outsourced is remote, no office space required
· Benefits – the outsourced is responsible for their own taxes, medical, dental, vision, life insurance & 401K
· Salaries – there are no salaries - you only pay for time actually worked
· Overhead vs. Profit – we don’t calculate any percentage of your commissions for our compensation, we will only invoice you for time actually worked.
Outsourcing will help you GAIN:
· More time for sales
· A support team that you don’t have to train
· A support team that helps you diverse into multiple carriers markets
· Experienced
· 1099 support is a tax benefit
Businesses STRUGGLE with these key items:
· Budget
· Business Loans
· Equipment Expenditure Needs
· Telecom Costs
· Office Space needs
· Benefits for Employees
· Salaries
· Overhead vs. Profit
In this market, with the economy changing so frequently and drastically, it just makes since to outsource services. Outsourcing will CHANGE:
· Budget – you budget ONLY for the support you need
· Business Loans – loans won’t need to be taken out to pay for salaries or equipment
· Equipment – the outsource has all of their own, computers, routers, printer, toner, paper, etc.
· Telecommunication costs – the outsourced team has all of their own phones, phone lines, internet, headset, etc
· Office Space – the outsourced is remote, no office space required
· Benefits – the outsourced is responsible for their own taxes, medical, dental, vision, life insurance & 401K
· Salaries – there are no salaries - you only pay for time actually worked
· Overhead vs. Profit – we don’t calculate any percentage of your commissions for our compensation, we will only invoice you for time actually worked.
Outsourcing will help you GAIN:
· More time for sales
· A support team that you don’t have to train
· A support team that helps you diverse into multiple carriers markets
· Experienced
· 1099 support is a tax benefit
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